Shipping Policy

DEEPTHI GANESH ENTERPRISES stands behind the quality of its service and we endeavor to have all our products delivered to you on time and in impeccable condition.

DEEPTHI GANESH ENTERPRISES offers shipping across India through a reliable courier service. The courier charges will be borne by the customer. All the orders will be processed within 5-7 business days from the date of order. Shipping timelines will be intimated to the customer in advance by Whatsapp or Phone Call.

All our products are packed in secure tamper proof packaging. If you find that the package is tampered with please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper proof condition.

All products ordered in one cart will be shipped to one shipping address. If there is a requirement for the products to be shipped to more than one shipping address, then please create separate orders in separate carts for each address.

DEEPTHI GANESH ENTERPRISES deliver products internationally as well. We strive to maintain timely and easy international shipments and deliveries. Any Customs Duty charges should be borne by the customer as it is not under DEEPTHI GANESH ENTERPRISES or our shipping partners control and is levied by the government of the City/State/Country of the customer.

Note – This import tax depends from country to country and it is based on the invoice value – You can check for the exact value by checking with DHL.

Customers are requested to provide accurate, complete and valid address and pin code at the time of creating an account to avoid delays in the delivery of the product(s), as we would not be liable if any incorrect address provided and no refunds may be claimed by the customer for any delay in delivery of the Products, which is caused due to reasons beyond our control.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
 
DO YOU DELIVER INTERNATIONALLY?
 
We offer worldwide shipping. Free shipping is not valid on international orders.
 
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
 
WHAT HAPPENS IF MY ORDER IS DELAYED?
 
All the orders will be processed within 7-10 business days from the date of order. Shipping timelines will be intimated to the customer in advance by Whatsapp or Phone Call.
 
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
 
 
QUESTIONS ABOUT RETURNS?
 
If you have questions about returns, please review our Return Policy: https://deepthiganesh.com/return-policy/.
 
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
 
If you have any further questions or comments, you may contact us by: